About Us
Dedicated to lives lived well — at home.
We work closely with our clients, their families and health care professionals to improve the lives of the people we support — making sure they receive a home care service that perfectly suits their unique needs.
Our mission
Excellence at home, in everyday life
It is the aim of Creative Care Limited to deliver a service of personal care and associated domestic services to meet the needs of dependent clients (“Service Users”) in their own home environment. We achieve this by promoting a standard of excellence that embraces the fundamental principles of Good Care Practice — witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.
Our values
What we stand for
Uncompromising standards
Our carers are trained and held to consistent, rigorous standards of practice — every visit, every shift.
We exceed expectations
Going beyond the minimum to genuinely improve quality of life, not just complete a task list.
Quality comes first
Care decisions are never compromised for convenience or cost. The right thing for the person, every time.
Tested and assessed by the CQC
We’re registered with the Care Quality Commission and regularly inspected, with results published publicly.
CQC inspection
Rated Good overall — March 2023
Good for Safe, Effective, Caring and Responsive. Read the full breakdown and what each rating means.
Not sure where to start?
Talk to a real person in Leicester. We’ll listen, answer your questions, and arrange a free in-home chat — no pressure, no obligation.